ALEXIO AI manages your sales and support round the clock, driving more conversions and replying to customers across every social media channel, even while you sleep.

Help Centre

Find everything you need to get the most out of ALEXIO AI—from quick start guides to in-depth tutorials. Explore step-by-step resources, FAQs, and tips to maximize your AI chatbot’s potential.

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Introduction

Welcome to ALEXIO AI. We’re thrilled to help you get started with our AI-powered agent. This guide will walk you through the basics of setting up an intelligent bot, including creating an account, personalizing your chat preferences, and building an AI agent.

Who is Convert8?

 Convert8 is a conversational AI company that helps businesses transform how they engage with customers. Our services allow businesses to design and manage their bot to automate 24/7 customer response, sales, and marketing using popular messaging platforms like WhatsApp, Facebook Messenger, Instagram, LINE, and web chat. This automated service ensures prompt responses and seamless customer service support. With Convert8’s user-friendly and intuitive interface, anyone can build an AI agent. Convert8 empowers businesses to unlock the power of conversational AI to drive business growth, enhance efficiency, and elevate customer experiences.

One Price, All features

One flat monthly rate. No hidden fees, no surprises—just powerful AI to grow your business.

S$ 97 /mo.
Everything you need to scale with AI —no tiers, just one simple plan. No GST.
What do you get?
Free blue tick verification
Includes the full feature stack of Alexio AI
Unlimited conversations
24/7 customer engagement
WhatsApp, Instagram, Facebook, and more
Cart recovery + upsell recommendations
Full analytics dashboard
Dedicated onboarding support

Key Features

Convert8 offers a range of powerful features:

  • Conversational AI: Facilitates natural, human-like interactions to automate customer service, sales, and marketing by simply uploading your data sources, such as documents and websites, allowing our AI agent to crawl data and provide accurate, context-aware responses.
  • Agentic AI: Delivers fluent, human-like reasoning, allowing it to adapt to customer needs and provide contextually intelligent responses. With autonomous task execution, it seamlessly handles actions like bookings, API integrations, and data uploads. Designed for scalability, it offers personalized assistance across various interactions, ensuring a highly efficient and engaging customer experience.
  • Omnichannel Excellence and Multilingual Support: Seamlessly engages with customers across multiple platforms, including Facebook Messenger, Instagram, LINE, and web chat, with support for multiple languages.
  • Customizable Branding: Offers custom branding aspects to align the design, messaging, and tone of the chatbot to brand identity, maintaining consistency and professionalism in customer interactions.
  • Seamless Integrations: Enables smooth communication between AI-powered agents and external platforms like payment gateways, e-commerce tools, live chat programs, and customer relationship management (CRM) systems.
  • Data Security and Transparency: Prioritizes data protection by implementing robust security measures to safeguard sensitive information.

Other Topics

Need more guidance? Drop us a message and our team will be happy to walk you through it step by step.